City Service Updates

The City of Grand Junction remains committed to providing essential services to our community and continue to focus of preparedness for our organization and the community. We continue to partner with our public health partner agencies on their public health response to COVID-19. City employees are carrying on with daily activities and preparing for changes to City services.

As the situation continues to evolve, we will continue to update the community on any changes to services. Please visit our COVID-19 response page or our Facebook and Twitter accounts for updates.

There are no changes to the services provided by the Police and Fire Departments. The Police Department is encouraging residents to use the online reporting tools for crimes that have occurred that do not involve a threat to life or an immediate threat to property. Both departments are responding to all calls for service.

If you are visiting a City facility in person, please call in advance to make an appointment:

  • The customer service windows at City Hall remain open at this time. However, the City encourages residents to conduct business by phone, online, or at a drop box location. Drop boxes can be found at City Market, Safeway, the 5th Street Alpine Bank and the south side of City Hall. Utility bills can be paid by phone by calling (970) 255-2323.
  • The Community Development Department encourages people to conduct their planning and permitting work online or over the phone. Residents may conduct business with the department by appointment by calling (970) 244-1430 or by sending an email to comdev@gjcity.org. A limited number of appointments will be available for those with business needs that cannot be conducted online or over the phone.
  • The City Clerk’s Office will allow liquor license renewals to be dropped off at the drop box located on the south side of City Hall.
  • The Sales Tax Office will have options to file sales tax returns or complete a sales tax license application:
    • Mail your return to PO Box 1809, Grand Junction, Colorado 81502-1809
    • Place in drop box on the south side of City Hall
    • File online: https://gjcity.force.com/TaxPortalHome
    • For questions please call 970-244-1521
  • Accounts Receivable will have the following options for paying an invoice:
    • Mail to PO Box 1809, Grand Junction, Colorado 81502-1809
    • Place in drop box on the south side of City Hall
    • Call in payment or questions to (970) 244-1581
  • Accounts Payable will have the following options for vendors receiving payments from the City:
    • Complete an ACH form for direct deposit by calling 970-244-1519 or emailing ap@gjcity.org
    • All other payments will be mailed by City
  • In-personal visits to Sales Tax, Accounts Receivable, and Accounts Payable are by appointment only. Please call (970) 256-4025.

Facility Closures & Service Changes:

Visit Grand Junction has closed the Grand Junction Visitor Center indefinitely. Visit Grand Junction is also canceling the Ambassador FAM and will reschedule at a later time.

The City of Grand Junction will be postponing Municipal Court Sessions until further notice. Municipal Court staff will be notifying anyone already scheduled for a court appearance regarding a new date to come to court. If you have questions, please call 970-244-1537.

The Planning Commission meeting scheduled for March 24 has been cancelled. It will be rescheduled at a later date.

The Utilities Department will not be issuing shut-off notices to ensure that water is provided consistently for customers. Notices of late or final payment will still be issued and customers can contact the Utilities Department to set up a payment plan.

Downtown parking will be made free until further notice. Enforcement operations will still occur for designations such as handicapped spaces, fire lanes and loading zones. Downtown Grand Junction will also be identifying additional spaces as “pick-up” zones for patrons. Generally, for each block on Main Street (north and south sides of the street) the east end of the street will be designated as pick-up spots. A map will be included on our website.

Other Updates:

The City of Grand Junction is reminding residents and businesses that only the three P’s (pee, poop, and toilet paper) should be flushed down the toilet. Other paper products such as napkins, paper towels, and “flushable” wipes are not flushable. These products do not disintegrate like toilet paper when you flush and can cause a clog in your home or business plumbing or in the City sewer system. This could lead to unnecessary maintenance calls when City workers or plumbers may become short staffed during the Corona Virus pandemic.

Once the Orchard Mesa Pool is reopened, the City will extend the expiration date of all current passes and punch cards the number of days equal to the number of days the pool was closed.  This will be for annual and punch card passes.


Contact: Incident Command PIO – (970) 852-1105

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